create_contact

create_contact(**kwargs)

Contacts are either the contacts that Incident Manager engages during an incident or the escalation plans that Incident Manager uses to engage contacts in phases during an incident.

See also: AWS API Documentation

Request Syntax

response = client.create_contact(
    Alias='string',
    DisplayName='string',
    Type='PERSONAL'|'ESCALATION',
    Plan={
        'Stages': [
            {
                'DurationInMinutes': 123,
                'Targets': [
                    {
                        'ChannelTargetInfo': {
                            'ContactChannelId': 'string',
                            'RetryIntervalInMinutes': 123
                        },
                        'ContactTargetInfo': {
                            'ContactId': 'string',
                            'IsEssential': True|False
                        }
                    },
                ]
            },
        ]
    },
    Tags=[
        {
            'Key': 'string',
            'Value': 'string'
        },
    ],
    IdempotencyToken='string'
)

Parameters

• Alias (string) --

  [REQUIRED]

  The short name to quickly identify a contact or escalation plan. The contact alias must be unique and identifiable.

• DisplayName (string) -- The full name of the contact or escalation plan.
• Type (string) --

  [REQUIRED]

  To create an escalation plan use ESCALATION . To create a contact use PERSONAL .

• Plan (dict) --

  [REQUIRED]

  A list of stages. A contact has an engagement plan with stages that contact specified contact channels. An escalation plan uses stages that contact specified contacts.

  • Stages (list) -- [REQUIRED]

    A list of stages that the escalation plan or engagement plan uses to engage contacts and contact methods.

    • (dict) --

      A set amount of time that an escalation plan or engagement plan engages the specified contacts or contact methods.

      • DurationInMinutes (integer) -- [REQUIRED]

        The time to wait until beginning the next stage. The duration can only be set to 0 if a target is specified.

      • Targets (list) -- [REQUIRED]

        The contacts or contact methods that the escalation plan or engagement plan is engaging.

        • (dict) --

          The contact or contact channel that's being engaged.

          • ChannelTargetInfo (dict) --

            Information about the contact channel Incident Manager is engaging.

            • ContactChannelId (string) -- [REQUIRED]

              The Amazon Resource Name (ARN) of the contact channel.

            • RetryIntervalInMinutes (integer) --

              The number of minutes to wait to retry sending engagement in the case the engagement initially fails.

          • ContactTargetInfo (dict) --

            Information about the contact that Incident Manager is engaging.

            • ContactId (string) --

              The Amazon Resource Name (ARN) of the contact.

            • IsEssential (boolean) -- [REQUIRED]

              A Boolean value determining if the contact's acknowledgement stops the progress of stages in the plan.

• Tags (list) --

  Adds a tag to the target. You can only tag resources created in the first Region of your replication set.

  • (dict) --

    A container of a key-value name pair.

    • Key (string) --

      Name of the object key.

    • Value (string) --

      Value of the tag.

• IdempotencyToken (string) --

  A token ensuring that the operation is called only once with the specified details.

  This field is autopopulated if not provided.

Return type

dict

Returns

Response Syntax

{
    'ContactArn': 'string'
}

Response Structure

• (dict) --

  • ContactArn (string) --

    The Amazon Resource Name (ARN) of the created contact or escalation plan.

Exceptions

• SSMContacts.Client.exceptions.AccessDeniedException
• SSMContacts.Client.exceptions.ConflictException
• SSMContacts.Client.exceptions.InternalServerException
• SSMContacts.Client.exceptions.ServiceQuotaExceededException
• SSMContacts.Client.exceptions.ThrottlingException
• SSMContacts.Client.exceptions.ValidationException
• SSMContacts.Client.exceptions.DataEncryptionException

Examples

The following create-contact example creates a contact in your environment with a blank plan. The plan can be updated after creating contact channels. Use the create-contact-channel operation with the output ARN of this command. After you have created contact channels for this contact use update-contact to update the plan.

response = client.create_contact(
    Alias='akuam',
    DisplayName='Akua Mansa',
    Plan={
        'Stages': [
        ],
    },
    Type='PERSONAL',
)

print(response)

Expected Output:

{
    'ContactArn': 'arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam',
    'ResponseMetadata': {
        '...': '...',
    },
}