put_user_status

put_user_status(**kwargs)

Changes the current status of a user or agent in Amazon Connect. If the agent is currently handling a contact, this sets the agent's next status.

For more information, see Agent status and Set your next status in the Amazon Connect Administrator Guide .

See also: AWS API Documentation

Request Syntax

response = client.put_user_status(
    UserId='string',
    InstanceId='string',
    AgentStatusId='string'
)

Parameters

• UserId (string) --

  [REQUIRED]

  The identifier of the user.

• InstanceId (string) --

  [REQUIRED]

  The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

• AgentStatusId (string) --

  [REQUIRED]

  The identifier of the agent status.

Return type

dict

Returns

Response Syntax

{}

Response Structure

• (dict) --

Exceptions

• Connect.Client.exceptions.InvalidRequestException
• Connect.Client.exceptions.InvalidParameterException
• Connect.Client.exceptions.ResourceNotFoundException
• Connect.Client.exceptions.ThrottlingException
• Connect.Client.exceptions.AccessDeniedException
• Connect.Client.exceptions.InternalServiceException