get_knowledge_base

get_knowledge_base(**kwargs)

Retrieves information about the knowledge base.

See also: AWS API Documentation

Request Syntax

response = client.get_knowledge_base(
    knowledgeBaseId='string'
)
Parameters
knowledgeBaseId (string) --

[REQUIRED]

The identifier of the knowledge base. Can be either the ID or the ARN. URLs cannot contain the ARN.

Return type
dict
Returns
Response Syntax
{
    'knowledgeBase': {
        'description': 'string',
        'knowledgeBaseArn': 'string',
        'knowledgeBaseId': 'string',
        'knowledgeBaseType': 'EXTERNAL'|'CUSTOM',
        'lastContentModificationTime': datetime(2015, 1, 1),
        'name': 'string',
        'renderingConfiguration': {
            'templateUri': 'string'
        },
        'serverSideEncryptionConfiguration': {
            'kmsKeyId': 'string'
        },
        'sourceConfiguration': {
            'appIntegrations': {
                'appIntegrationArn': 'string',
                'objectFields': [
                    'string',
                ]
            }
        },
        'status': 'CREATE_IN_PROGRESS'|'CREATE_FAILED'|'ACTIVE'|'DELETE_IN_PROGRESS'|'DELETE_FAILED'|'DELETED',
        'tags': {
            'string': 'string'
        }
    }
}

Response Structure

  • (dict) --
    • knowledgeBase (dict) --

      The knowledge base.

      • description (string) --

        The description.

      • knowledgeBaseArn (string) --

        The Amazon Resource Name (ARN) of the knowledge base.

      • knowledgeBaseId (string) --

        The identifier of the knowledge base.

      • knowledgeBaseType (string) --

        The type of knowledge base.

      • lastContentModificationTime (datetime) --

        An epoch timestamp indicating the most recent content modification inside the knowledge base. If no content exists in a knowledge base, this value is unset.

      • name (string) --

        The name of the knowledge base.

      • renderingConfiguration (dict) --

        Information about how to render the content.

        • templateUri (string) --

          A URI template containing exactly one variable in ${variableName} format. This can only be set for EXTERNAL knowledge bases. For Salesforce and ServiceNow, the variable must be one of the following:

          • Salesforce: Id , ArticleNumber , VersionNumber , Title , PublishStatus , or IsDeleted
          • ServiceNow: number , short_description , sys_mod_count , workflow_state , or active
          <p>The variable is replaced with the actual value for a piece of content when calling <a href="https://docs.aws.amazon.com/wisdom/latest/APIReference/API_GetContent.html">GetContent</a>. </p>
      • serverSideEncryptionConfiguration (dict) --

        The KMS key used for encryption.

      • sourceConfiguration (dict) --

        Source configuration information about the knowledge base.

        Note

        This is a Tagged Union structure. Only one of the following top level keys will be set: appIntegrations. If a client receives an unknown member it will set SDK_UNKNOWN_MEMBER as the top level key, which maps to the name or tag of the unknown member. The structure of SDK_UNKNOWN_MEMBER is as follows:

        'SDK_UNKNOWN_MEMBER': {'name': 'UnknownMemberName'}
        
        • appIntegrations (dict) --

          Configuration information for Amazon AppIntegrations to automatically ingest content.

          • appIntegrationArn (string) --

            The Amazon Resource Name (ARN) of the AppIntegrations DataIntegration to use for ingesting content.

          • objectFields (list) --

            The fields from the source that are made available to your agents in Wisdom.

            • For Salesforce, you must include at least Id , ArticleNumber , VersionNumber , Title , PublishStatus , and IsDeleted .
            • For ServiceNow, you must include at least number , short_description , sys_mod_count , workflow_state , and active .

            Make sure to include additional fields. These fields are indexed and used to source recommendations.

            • (string) --
      • status (string) --

        The status of the knowledge base.

      • tags (dict) --

        The tags used to organize, track, or control access for this resource.

        • (string) --
          • (string) --

Exceptions

  • ConnectWisdomService.Client.exceptions.ValidationException
  • ConnectWisdomService.Client.exceptions.AccessDeniedException
  • ConnectWisdomService.Client.exceptions.ResourceNotFoundException