ConnectCases#
Client#
- class ConnectCases.Client#
A low-level client representing Amazon Connect Cases (ConnectCases)
With Amazon Connect Cases, your agents can track and manage customer issues that require multiple interactions, follow-up tasks, and teams in your contact center. A case represents a customer issue. It records the issue, the steps and interactions taken to resolve the issue, and the outcome. For more information, see Amazon Connect Cases in the Amazon Connect Administrator Guide .
import boto3 client = boto3.client('connectcases')
These are the available methods:
- batch_get_field
- batch_put_field_options
- can_paginate
- close
- create_case
- create_domain
- create_field
- create_layout
- create_related_item
- create_template
- delete_domain
- get_case
- get_case_event_configuration
- get_domain
- get_layout
- get_paginator
- get_template
- get_waiter
- list_cases_for_contact
- list_domains
- list_field_options
- list_fields
- list_layouts
- list_tags_for_resource
- list_templates
- put_case_event_configuration
- search_cases
- search_related_items
- tag_resource
- untag_resource
- update_case
- update_field
- update_layout
- update_template
Paginators#
Paginators are available on a client instance via the get_paginator method. For more detailed instructions and examples on the usage of paginators, see the paginators user guide.
The available paginators are: