SSMIncidents / Client / start_incident

start_incident

SSMIncidents.Client.start_incident(**kwargs)

Used to start an incident from CloudWatch alarms, EventBridge events, or manually.

See also: AWS API Documentation

Request Syntax

response = client.start_incident(
    clientToken='string',
    impact=123,
    relatedItems=[
        {
            'generatedId': 'string',
            'identifier': {
                'type': 'ANALYSIS'|'INCIDENT'|'METRIC'|'PARENT'|'ATTACHMENT'|'OTHER'|'AUTOMATION'|'INVOLVED_RESOURCE'|'TASK',
                'value': {
                    'arn': 'string',
                    'metricDefinition': 'string',
                    'pagerDutyIncidentDetail': {
                        'autoResolve': True|False,
                        'id': 'string',
                        'secretId': 'string'
                    },
                    'url': 'string'
                }
            },
            'title': 'string'
        },
    ],
    responsePlanArn='string',
    title='string',
    triggerDetails={
        'rawData': 'string',
        'source': 'string',
        'timestamp': datetime(2015, 1, 1),
        'triggerArn': 'string'
    }
)

Parameters:

• clientToken (string) –

  A token ensuring that the operation is called only once with the specified details.

  This field is autopopulated if not provided.

• impact (integer) –

  Defines the impact to the customers. Providing an impact overwrites the impact provided by a response plan.

  Possible impacts:

  • 1 - Critical impact, this typically relates to full application failure that impacts many to all customers.

  • 2 - High impact, partial application failure with impact to many customers.

  • 3 - Medium impact, the application is providing reduced service to customers.

  • 4 - Low impact, customer might aren’t impacted by the problem yet.

  • 5 - No impact, customers aren’t currently impacted but urgent action is needed to avoid impact.

• relatedItems (list) –

  Add related items to the incident for other responders to use. Related items are AWS resources, external links, or files uploaded to an Amazon S3 bucket.

  • (dict) –

    Resources that responders use to triage and mitigate the incident.

    • generatedId (string) –

      A unique ID for a RelatedItem.

      Warning

      Don’t specify this parameter when you add a RelatedItem by using the UpdateRelatedItems API action.

    • identifier (dict) – [REQUIRED]

      Details about the related item.

      • type (string) – [REQUIRED]

        The type of related item.

      • value (dict) – [REQUIRED]

        Details about the related item.

        Note

        This is a Tagged Union structure. Only one of the following top level keys can be set: arn, metricDefinition, pagerDutyIncidentDetail, url.

        • arn (string) –

          The Amazon Resource Name (ARN) of the related item, if the related item is an Amazon resource.

        • metricDefinition (string) –

          The metric definition, if the related item is a metric in Amazon CloudWatch.

        • pagerDutyIncidentDetail (dict) –

          Details about an incident that is associated with a PagerDuty incident.

          • autoResolve (boolean) –

            Indicates whether to resolve the PagerDuty incident when you resolve the associated Incident Manager incident.

          • id (string) – [REQUIRED]

            The ID of the incident associated with the PagerDuty service for the response plan.

          • secretId (string) –

            The ID of the Amazon Web Services Secrets Manager secret that stores your PagerDuty key, either a General Access REST API Key or User Token REST API Key, and other user credentials.

        • url (string) –

          The URL, if the related item is a non-Amazon Web Services resource.

    • title (string) –

      The title of the related item.

• responsePlanArn (string) –

  [REQUIRED]

  The Amazon Resource Name (ARN) of the response plan that pre-defines summary, chat channels, Amazon SNS topics, runbooks, title, and impact of the incident.

• title (string) – Provide a title for the incident. Providing a title overwrites the title provided by the response plan.

• triggerDetails (dict) –

  Details of what created the incident record in Incident Manager.

  • rawData (string) –

    Raw data passed from either Amazon EventBridge, Amazon CloudWatch, or Incident Manager when an incident is created.

  • source (string) – [REQUIRED]

    Identifies the service that sourced the event. All events sourced from within Amazon Web Services begin with “ aws.” Customer-generated events can have any value here, as long as it doesn’t begin with “ aws.” We recommend the use of Java package-name style reverse domain-name strings.

  • timestamp (datetime) – [REQUIRED]

    The time that the incident was detected.

  • triggerArn (string) –

    The Amazon Resource Name (ARN) of the source that detected the incident.

Return type:

dict

Returns:

Response Syntax

{
    'incidentRecordArn': 'string'
}

Response Structure

• (dict) –

  • incidentRecordArn (string) –

    The ARN of the newly created incident record.

Exceptions

• SSMIncidents.Client.exceptions.ThrottlingException

• SSMIncidents.Client.exceptions.ResourceNotFoundException

• SSMIncidents.Client.exceptions.AccessDeniedException

• SSMIncidents.Client.exceptions.ValidationException

• SSMIncidents.Client.exceptions.ConflictException

• SSMIncidents.Client.exceptions.InternalServerException