ConnectCases / Client / search_cases

search_cases#

ConnectCases.Client.search_cases(**kwargs)#

Searches for cases within their associated Cases domain. Search results are returned as a paginated list of abridged case documents.

Note

For customer_id you must provide the full customer profile ARN in this format: arn:aws:profile:your AWS Region:your AWS account ID:domains/profiles domain name/profiles/profile ID.

Request Syntax

response = client.search_cases(
    domainId='string',
    fields=[
        {
            'id': 'string'
        },
    ],
    filter={
        'andAll': [
            {'... recursive ...'},
        ],
        'field': {
            'contains': {
                'id': 'string',
                'value': {
                    'booleanValue': True|False,
                    'doubleValue': 123.0,
                    'emptyValue': {}
                    ,
                    'stringValue': 'string'
                }
            },
            'equalTo': {
                'id': 'string',
                'value': {
                    'booleanValue': True|False,
                    'doubleValue': 123.0,
                    'emptyValue': {}
                    ,
                    'stringValue': 'string'
                }
            },
            'greaterThan': {
                'id': 'string',
                'value': {
                    'booleanValue': True|False,
                    'doubleValue': 123.0,
                    'emptyValue': {}
                    ,
                    'stringValue': 'string'
                }
            },
            'greaterThanOrEqualTo': {
                'id': 'string',
                'value': {
                    'booleanValue': True|False,
                    'doubleValue': 123.0,
                    'emptyValue': {}
                    ,
                    'stringValue': 'string'
                }
            },
            'lessThan': {
                'id': 'string',
                'value': {
                    'booleanValue': True|False,
                    'doubleValue': 123.0,
                    'emptyValue': {}
                    ,
                    'stringValue': 'string'
                }
            },
            'lessThanOrEqualTo': {
                'id': 'string',
                'value': {
                    'booleanValue': True|False,
                    'doubleValue': 123.0,
                    'emptyValue': {}
                    ,
                    'stringValue': 'string'
                }
            }
        },
        'not': {'... recursive ...'},
        'orAll': [
            {'... recursive ...'},
        ]
    },
    maxResults=123,
    nextToken='string',
    searchTerm='string',
    sorts=[
        {
            'fieldId': 'string',
            'sortOrder': 'Asc'|'Desc'
        },
    ]
)

Parameters:

domainId (string) –
[REQUIRED]

The unique identifier of the Cases domain.
fields (list) –
The list of field identifiers to be returned as part of the response.
- (dict) –
  
  Object for unique identifier of a field.
  - id (string) – [REQUIRED]
    
    Unique identifier of a field.
filter (dict) –
A list of filter objects.

Note
This is a Tagged Union structure. Only one of the following top level keys can be set: andAll, field, not, orAll.
- andAll (list) –
  
  Provides “and all” filtering.
  - (dict) –
    
    A filter for cases. Only one value can be provided.
    
    Note
    This is a Tagged Union structure. Only one of the following top level keys can be set: andAll, field, not, orAll.
- field (dict) –
  
  A list of fields to filter on.
  
  Note
  This is a Tagged Union structure. Only one of the following top level keys can be set: contains, equalTo, greaterThan, greaterThanOrEqualTo, lessThan, lessThanOrEqualTo.
  - contains (dict) –
    
    Object containing field identifier and value information.
    - id (string) – [REQUIRED]
      
      Unique identifier of a field.
    - value (dict) – [REQUIRED]
      
      Union of potential field value types.
      
      Note
      This is a Tagged Union structure. Only one of the following top level keys can be set: booleanValue, doubleValue, emptyValue, stringValue.
      - booleanValue (boolean) –
        
        Can be either null, or have a Boolean value type. Only one value can be provided.
      - doubleValue (float) –
        
        Can be either null, or have a Double number value type. Only one value can be provided.
      - emptyValue (dict) –
        
        An empty value.
      - stringValue (string) –
        
        String value type.
  - equalTo (dict) –
    
    Object containing field identifier and value information.
    - id (string) – [REQUIRED]
      
      Unique identifier of a field.
    - value (dict) – [REQUIRED]
      
      Union of potential field value types.
      
      Note
      This is a Tagged Union structure. Only one of the following top level keys can be set: booleanValue, doubleValue, emptyValue, stringValue.
      - booleanValue (boolean) –
        
        Can be either null, or have a Boolean value type. Only one value can be provided.
      - doubleValue (float) –
        
        Can be either null, or have a Double number value type. Only one value can be provided.
      - emptyValue (dict) –
        
        An empty value.
      - stringValue (string) –
        
        String value type.
  - greaterThan (dict) –
    
    Object containing field identifier and value information.
    - id (string) – [REQUIRED]
      
      Unique identifier of a field.
    - value (dict) – [REQUIRED]
      
      Union of potential field value types.
      
      Note
      This is a Tagged Union structure. Only one of the following top level keys can be set: booleanValue, doubleValue, emptyValue, stringValue.
      - booleanValue (boolean) –
        
        Can be either null, or have a Boolean value type. Only one value can be provided.
      - doubleValue (float) –
        
        Can be either null, or have a Double number value type. Only one value can be provided.
      - emptyValue (dict) –
        
        An empty value.
      - stringValue (string) –
        
        String value type.
  - greaterThanOrEqualTo (dict) –
    
    Object containing field identifier and value information.
    - id (string) – [REQUIRED]
      
      Unique identifier of a field.
    - value (dict) – [REQUIRED]
      
      Union of potential field value types.
      
      Note
      This is a Tagged Union structure. Only one of the following top level keys can be set: booleanValue, doubleValue, emptyValue, stringValue.
      - booleanValue (boolean) –
        
        Can be either null, or have a Boolean value type. Only one value can be provided.
      - doubleValue (float) –
        
        Can be either null, or have a Double number value type. Only one value can be provided.
      - emptyValue (dict) –
        
        An empty value.
      - stringValue (string) –
        
        String value type.
  - lessThan (dict) –
    
    Object containing field identifier and value information.
    - id (string) – [REQUIRED]
      
      Unique identifier of a field.
    - value (dict) – [REQUIRED]
      
      Union of potential field value types.
      
      Note
      This is a Tagged Union structure. Only one of the following top level keys can be set: booleanValue, doubleValue, emptyValue, stringValue.
      - booleanValue (boolean) –
        
        Can be either null, or have a Boolean value type. Only one value can be provided.
      - doubleValue (float) –
        
        Can be either null, or have a Double number value type. Only one value can be provided.
      - emptyValue (dict) –
        
        An empty value.
      - stringValue (string) –
        
        String value type.
  - lessThanOrEqualTo (dict) –
    
    Object containing field identifier and value information.
    - id (string) – [REQUIRED]
      
      Unique identifier of a field.
    - value (dict) – [REQUIRED]
      
      Union of potential field value types.
      
      Note
      This is a Tagged Union structure. Only one of the following top level keys can be set: booleanValue, doubleValue, emptyValue, stringValue.
      - booleanValue (boolean) –
        
        Can be either null, or have a Boolean value type. Only one value can be provided.
      - doubleValue (float) –
        
        Can be either null, or have a Double number value type. Only one value can be provided.
      - emptyValue (dict) –
        
        An empty value.
      - stringValue (string) –
        
        String value type.
- not (dict) –
  
  A filter for cases. Only one value can be provided.
  
  Note
  This is a Tagged Union structure. Only one of the following top level keys can be set: andAll, field, not, orAll.
- orAll (list) –
  
  Provides “or all” filtering.
  - (dict) –
    
    A filter for cases. Only one value can be provided.
    
    Note
    This is a Tagged Union structure. Only one of the following top level keys can be set: andAll, field, not, orAll.
maxResults (integer) – The maximum number of cases to return. The current maximum supported value is 25. This is also the default value when no other value is provided.
nextToken (string) – The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
searchTerm (string) – A word or phrase used to perform a quick search.
sorts (list) –
A list of sorts where each sort specifies a field and their sort order to be applied to the results.
- (dict) –
  
  A structured set of sort terms.
  - fieldId (string) – [REQUIRED]
    
    Unique identifier of a field.
  - sortOrder (string) – [REQUIRED]
    
    A structured set of sort terms

Return type:

dict

Returns:

Response Syntax

{
    'cases': [
        {
            'caseId': 'string',
            'fields': [
                {
                    'id': 'string',
                    'value': {
                        'booleanValue': True|False,
                        'doubleValue': 123.0,
                        'emptyValue': {},
                        'stringValue': 'string'
                    }
                },
            ],
            'tags': {
                'string': 'string'
            },
            'templateId': 'string'
        },
    ],
    'nextToken': 'string'
}

Response Structure

(dict) –
- cases (list) –
  
  A list of case documents where each case contains the properties CaseId and Fields where each field is a complex union structure.
  - (dict) –
    
    A list of items that represent cases.
    - caseId (string) –
      
      A unique identifier of the case.
    - fields (list) –
      
      List of case field values.
      - (dict) –
        
        Object for case field values.
        
        id (string) –
        
        Unique identifier of a field.
        
        value (dict) –
        
        Union of potential field value types.
        
        Note
        This is a Tagged Union structure. Only one of the following top level keys will be set: booleanValue, doubleValue, emptyValue, stringValue. If a client receives an unknown member it will set SDK_UNKNOWN_MEMBER as the top level key, which maps to the name or tag of the unknown member. The structure of SDK_UNKNOWN_MEMBER is as follows:
        
        'SDK_UNKNOWN_MEMBER': {'name': 'UnknownMemberName'}
        
        booleanValue (boolean) –
        
        Can be either null, or have a Boolean value type. Only one value can be provided.
        
        doubleValue (float) –
        
        Can be either null, or have a Double number value type. Only one value can be provided.
        
        emptyValue (dict) –
        
        An empty value.
        
        stringValue (string) –
        
        String value type.
    - tags (dict) –
      
      A map of of key-value pairs that represent tags on a resource. Tags are used to organize, track, or control access for this resource.
      - (string) –
        
        (string) –
    - templateId (string) –
      
      A unique identifier of a template.
- nextToken (string) –
  
  The token for the next set of results. This is null if there are no more results to return.

Exceptions

ConnectCases.Client.exceptions.InternalServerException
ConnectCases.Client.exceptions.ResourceNotFoundException
ConnectCases.Client.exceptions.ValidationException
ConnectCases.Client.exceptions.ThrottlingException
ConnectCases.Client.exceptions.AccessDeniedException