ConnectWisdomService / Client / list_knowledge_bases
list_knowledge_bases#
- ConnectWisdomService.Client.list_knowledge_bases(**kwargs)#
Lists the knowledge bases.
See also: AWS API Documentation
Request Syntax
response = client.list_knowledge_bases( maxResults=123, nextToken='string' )
- Parameters:
maxResults (integer) – The maximum number of results to return per page.
nextToken (string) – The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
- Return type:
dict
- Returns:
Response Syntax
{ 'knowledgeBaseSummaries': [ { 'description': 'string', 'knowledgeBaseArn': 'string', 'knowledgeBaseId': 'string', 'knowledgeBaseType': 'EXTERNAL'|'CUSTOM'|'QUICK_RESPONSES', 'name': 'string', 'renderingConfiguration': { 'templateUri': 'string' }, 'serverSideEncryptionConfiguration': { 'kmsKeyId': 'string' }, 'sourceConfiguration': { 'appIntegrations': { 'appIntegrationArn': 'string', 'objectFields': [ 'string', ] } }, 'status': 'CREATE_IN_PROGRESS'|'CREATE_FAILED'|'ACTIVE'|'DELETE_IN_PROGRESS'|'DELETE_FAILED'|'DELETED', 'tags': { 'string': 'string' } }, ], 'nextToken': 'string' }
Response Structure
(dict) –
knowledgeBaseSummaries (list) –
Information about the knowledge bases.
(dict) –
Summary information about the knowledge base.
description (string) –
The description of the knowledge base.
knowledgeBaseArn (string) –
The Amazon Resource Name (ARN) of the knowledge base.
knowledgeBaseId (string) –
The identifier of the knowledge base. This should not be a QUICK_RESPONSES type knowledge base if you’re storing Wisdom Content resource to it.
knowledgeBaseType (string) –
The type of knowledge base.
name (string) –
The name of the knowledge base.
renderingConfiguration (dict) –
Information about how to render the content.
templateUri (string) –
A URI template containing exactly one variable in
${variableName} ``format. This can only be set for ``EXTERNAL
knowledge bases. For Salesforce, ServiceNow, and Zendesk, the variable must be one of the following:Salesforce:
Id
,ArticleNumber
,VersionNumber
,Title
,PublishStatus
, orIsDeleted
ServiceNow:
number
,short_description
,sys_mod_count
,workflow_state
, oractive
Zendesk:
id
,title
,updated_at
, ordraft
The variable is replaced with the actual value for a piece of content when calling GetContent.
serverSideEncryptionConfiguration (dict) –
The configuration information for the customer managed key used for encryption.
This KMS key must have a policy that allows
kms:CreateGrant
,kms:DescribeKey
,kms:Decrypt/kms:GenerateDataKey
permissions to the IAM identity using the key to invoke Wisdom.For more information about setting up a customer managed key for Wisdom, see Enable Amazon Connect Wisdom for your instance.
kmsKeyId (string) –
The customer managed key used for encryption. For more information about setting up a customer managed key for Wisdom, see Enable Amazon Connect Wisdom for your instance. For information about valid ID values, see Key identifiers (KeyId).
sourceConfiguration (dict) –
Configuration information about the external data source.
Note
This is a Tagged Union structure. Only one of the following top level keys will be set:
appIntegrations
. If a client receives an unknown member it will setSDK_UNKNOWN_MEMBER
as the top level key, which maps to the name or tag of the unknown member. The structure ofSDK_UNKNOWN_MEMBER
is as follows:'SDK_UNKNOWN_MEMBER': {'name': 'UnknownMemberName'}
appIntegrations (dict) –
Configuration information for Amazon AppIntegrations to automatically ingest content.
appIntegrationArn (string) –
The Amazon Resource Name (ARN) of the AppIntegrations DataIntegration to use for ingesting content.
For Salesforce, your AppIntegrations DataIntegration must have an ObjectConfiguration if objectFields is not provided, including at least
Id
,ArticleNumber
,VersionNumber
,Title
,PublishStatus
, andIsDeleted
as source fields.For ServiceNow, your AppIntegrations DataIntegration must have an ObjectConfiguration if objectFields is not provided, including at least
number
,short_description
,sys_mod_count
,workflow_state
, andactive
as source fields.For Zendesk, your AppIntegrations DataIntegration must have an ObjectConfiguration if
objectFields
is not provided, including at leastid
,title
,updated_at
, anddraft
as source fields.For SharePoint, your AppIntegrations DataIntegration must have a FileConfiguration, including only file extensions that are among
docx
,pdf
,html
,htm
, andtxt
.For Amazon S3, the ObjectConfiguration and FileConfiguration of your AppIntegrations DataIntegration must be null. The
SourceURI
of your DataIntegration must use the following format:s3://your_s3_bucket_name
.
Warning
The bucket policy of the corresponding S3 bucket must allow the Amazon Web Services principal
app-integrations.amazonaws.com
to performs3:ListBucket
,s3:GetObject
, ands3:GetBucketLocation
against the bucket.objectFields (list) –
The fields from the source that are made available to your agents in Wisdom. Optional if ObjectConfiguration is included in the provided DataIntegration.
For Salesforce, you must include at least
Id
,ArticleNumber
,VersionNumber
,Title
,PublishStatus
, andIsDeleted
.For ServiceNow, you must include at least
number
,short_description
,sys_mod_count
,workflow_state
, andactive
.For Zendesk, you must include at least
id
,title
,updated_at
, anddraft
.
Make sure to include additional fields. These fields are indexed and used to source recommendations.
(string) –
status (string) –
The status of the knowledge base summary.
tags (dict) –
The tags used to organize, track, or control access for this resource.
(string) –
(string) –
nextToken (string) –
If there are additional results, this is the token for the next set of results.
Exceptions
ConnectWisdomService.Client.exceptions.ValidationException
ConnectWisdomService.Client.exceptions.AccessDeniedException