Connect / Client / stop_contact
stop_contact#
- Connect.Client.stop_contact(**kwargs)#
Ends the specified contact. Use this API to stop queued callbacks. It does not work for voice contacts that use the following initiation methods:
DISCONNECT
TRANSFER
QUEUE_TRANSFER
Chat and task contacts can be terminated in any state, regardless of initiation method.
See also: AWS API Documentation
Request Syntax
response = client.stop_contact( ContactId='string', InstanceId='string', DisconnectReason={ 'Code': 'string' } )
- Parameters:
ContactId (string) –
[REQUIRED]
The ID of the contact.
InstanceId (string) –
[REQUIRED]
The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
DisconnectReason (dict) –
The reason a contact can be disconnected. Only Amazon Connect outbound campaigns can provide this field.
Code (string) –
A code that indicates how the contact was terminated.
- Return type:
dict
- Returns:
Response Syntax
{}
Response Structure
(dict) –
Exceptions
Connect.Client.exceptions.InvalidRequestException
Connect.Client.exceptions.ContactNotFoundException
Connect.Client.exceptions.InvalidParameterException
Connect.Client.exceptions.ResourceNotFoundException
Connect.Client.exceptions.InternalServiceException