Connect / Client / update_user_phone_config
update_user_phone_config#
- Connect.Client.update_user_phone_config(**kwargs)#
Updates the phone configuration settings for the specified user.
See also: AWS API Documentation
Request Syntax
response = client.update_user_phone_config( PhoneConfig={ 'PhoneType': 'SOFT_PHONE'|'DESK_PHONE', 'AutoAccept': True|False, 'AfterContactWorkTimeLimit': 123, 'DeskPhoneNumber': 'string' }, UserId='string', InstanceId='string' )
- Parameters:
PhoneConfig (dict) –
[REQUIRED]
Information about phone configuration settings for the user.
PhoneType (string) – [REQUIRED]
The phone type.
AutoAccept (boolean) –
The Auto accept setting.
AfterContactWorkTimeLimit (integer) –
The After Call Work (ACW) timeout setting, in seconds. This parameter has a minimum value of 0 and a maximum value of 2,000,000 seconds (24 days). Enter 0 if you don’t want to allocate a specific amount of ACW time. It essentially means an indefinite amount of time. When the conversation ends, ACW starts; the agent must choose Close contact to end ACW.
Note
When returned by a
SearchUsers
call,AfterContactWorkTimeLimit
is returned in milliseconds.DeskPhoneNumber (string) –
The phone number for the user’s desk phone.
UserId (string) –
[REQUIRED]
The identifier of the user account.
InstanceId (string) –
[REQUIRED]
The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Returns:
None
Exceptions
Connect.Client.exceptions.InvalidRequestException
Connect.Client.exceptions.InvalidParameterException
Connect.Client.exceptions.ResourceNotFoundException
Connect.Client.exceptions.ThrottlingException
Connect.Client.exceptions.InternalServiceException