Connect / Client / resume_contact_recording

resume_contact_recording#

Connect.Client.resume_contact_recording(**kwargs)#

When a contact is being recorded, and the recording has been suspended using SuspendContactRecording, this API resumes recording whatever recording is selected in the flow configuration: call, screen, or both. If only call recording or only screen recording is enabled, then it would resume.

Voice and screen recordings are supported.

See also: AWS API Documentation

Request Syntax

response = client.resume_contact_recording(
    InstanceId='string',
    ContactId='string',
    InitialContactId='string',
    ContactRecordingType='AGENT'|'IVR'|'SCREEN'
)
Parameters:

  • InstanceId (string) –

    [REQUIRED]

    The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

  • ContactId (string) –

    [REQUIRED]

    The identifier of the contact.

  • InitialContactId (string) –

    [REQUIRED]

    The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.

  • ContactRecordingType (string) – The type of recording being operated on.

Return type:

dict

Returns:

Response Syntax

{}

Response Structure

  • (dict) –

Exceptions

  • Connect.Client.exceptions.InvalidRequestException

  • Connect.Client.exceptions.ResourceNotFoundException

  • Connect.Client.exceptions.InternalServiceException