Connect / Client / create_task_template

create_task_template

Connect.Client.create_task_template(**kwargs)

Creates a new task template in the specified Amazon Connect instance.

See also: AWS API Documentation

Request Syntax

response = client.create_task_template(
    InstanceId='string',
    Name='string',
    Description='string',
    ContactFlowId='string',
    SelfAssignFlowId='string',
    Constraints={
        'RequiredFields': [
            {
                'Id': {
                    'Name': 'string'
                }
            },
        ],
        'ReadOnlyFields': [
            {
                'Id': {
                    'Name': 'string'
                }
            },
        ],
        'InvisibleFields': [
            {
                'Id': {
                    'Name': 'string'
                }
            },
        ]
    },
    Defaults={
        'DefaultFieldValues': [
            {
                'Id': {
                    'Name': 'string'
                },
                'DefaultValue': 'string'
            },
        ]
    },
    Status='ACTIVE'|'INACTIVE',
    Fields=[
        {
            'Id': {
                'Name': 'string'
            },
            'Description': 'string',
            'Type': 'NAME'|'DESCRIPTION'|'SCHEDULED_TIME'|'QUICK_CONNECT'|'URL'|'NUMBER'|'TEXT'|'TEXT_AREA'|'DATE_TIME'|'BOOLEAN'|'SINGLE_SELECT'|'EMAIL'|'SELF_ASSIGN'|'EXPIRY_DURATION',
            'SingleSelectOptions': [
                'string',
            ]
        },
    ],
    ClientToken='string'
)

Parameters:

• InstanceId (string) –

  [REQUIRED]

  The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

• Name (string) –

  [REQUIRED]

  The name of the task template.

• Description (string) – The description of the task template.

• ContactFlowId (string) – The identifier of the flow that runs by default when a task is created by referencing this template.

• SelfAssignFlowId (string) – The ContactFlowId for the flow that will be run if this template is used to create a self-assigned task.

• Constraints (dict) –

  Constraints that are applicable to the fields listed.

  • RequiredFields (list) –

    Lists the fields that are required to be filled by agents.

    • (dict) –

      Information about a required field.

      • Id (dict) –

        The unique identifier for the field.

        • Name (string) –

          The name of the task template field.

  • ReadOnlyFields (list) –

    Lists the fields that are read-only to agents, and cannot be edited.

    • (dict) –

      Indicates a field that is read-only to an agent.

      • Id (dict) –

        Identifier of the read-only field.

        • Name (string) –

          The name of the task template field.

  • InvisibleFields (list) –

    Lists the fields that are invisible to agents.

    • (dict) –

      A field that is invisible to an agent.

      • Id (dict) –

        Identifier of the invisible field.

        • Name (string) –

          The name of the task template field.

• Defaults (dict) –

  The default values for fields when a task is created by referencing this template.

  • DefaultFieldValues (list) –

    Default value for the field.

    • (dict) –

      Describes a default field and its corresponding value.

      • Id (dict) –

        Identifier of a field.

        • Name (string) –

          The name of the task template field.

      • DefaultValue (string) –

        Default value for the field.

• Status (string) – Marks a template as ACTIVE or INACTIVE for a task to refer to it. Tasks can only be created from ACTIVE templates. If a template is marked as INACTIVE, then a task that refers to this template cannot be created.

• Fields (list) –

  [REQUIRED]

  Fields that are part of the template.

  • (dict) –

    Describes a single task template field.

    • Id (dict) – [REQUIRED]

      The unique identifier for the field.

      • Name (string) –

        The name of the task template field.

    • Description (string) –

      The description of the field.

    • Type (string) –

      Indicates the type of field.

    • SingleSelectOptions (list) –

      A list of options for a single select field.

      • (string) –

• ClientToken (string) –

  A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.

  This field is autopopulated if not provided.

Return type:

dict

Returns:

Response Syntax

{
    'Id': 'string',
    'Arn': 'string'
}

Response Structure

• (dict) –

  • Id (string) –

    The identifier of the task template resource.

  • Arn (string) –

    The Amazon Resource Name (ARN) for the task template resource.

Exceptions

• Connect.Client.exceptions.PropertyValidationException

• Connect.Client.exceptions.InvalidParameterException

• Connect.Client.exceptions.ResourceNotFoundException

• Connect.Client.exceptions.ThrottlingException

• Connect.Client.exceptions.ServiceQuotaExceededException

• Connect.Client.exceptions.InternalServiceException