Connect / Client / list_associated_contacts
list_associated_contacts#
- Connect.Client.list_associated_contacts(**kwargs)#
Provides information about contact tree, a list of associated contacts with a unique identifier.
See also: AWS API Documentation
Request Syntax
response = client.list_associated_contacts( InstanceId='string', ContactId='string', MaxResults=123, NextToken='string' )
- Parameters:
InstanceId (string) –
[REQUIRED]
The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
ContactId (string) –
[REQUIRED]
The identifier of the contact in this instance of Amazon Connect.
MaxResults (integer) –
The maximum number of results to return per page.
The maximum number of results to return per page. The default MaxResult size is 25.
Valid Range: Minimum value of 1. Maximum value of 100.
NextToken (string) – The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.
- Return type:
dict
- Returns:
Response Syntax
{ 'ContactSummaryList': [ { 'ContactId': 'string', 'ContactArn': 'string', 'InitiationTimestamp': datetime(2015, 1, 1), 'DisconnectTimestamp': datetime(2015, 1, 1), 'InitialContactId': 'string', 'PreviousContactId': 'string', 'RelatedContactId': 'string', 'InitiationMethod': 'INBOUND'|'OUTBOUND'|'TRANSFER'|'QUEUE_TRANSFER'|'CALLBACK'|'API'|'DISCONNECT'|'MONITOR'|'EXTERNAL_OUTBOUND'|'WEBRTC_API'|'AGENT_REPLY'|'FLOW', 'Channel': 'VOICE'|'CHAT'|'TASK'|'EMAIL' }, ], 'NextToken': 'string' }
Response Structure
(dict) –
ContactSummaryList (list) –
List of the contact summary for all the contacts in contact tree associated with unique identifier.
(dict) –
Contact summary of a contact in contact tree associated with unique identifier.
ContactId (string) –
The identifier of the contact in this instance of Amazon Connect.
ContactArn (string) –
The Amazon Resource Name (ARN) of the contact
InitiationTimestamp (datetime) –
The date and time this contact was initiated, in UTC time.
DisconnectTimestamp (datetime) –
The timestamp when the customer endpoint disconnected from Amazon Connect.
InitialContactId (string) –
If this contact is related to other contacts, this is the ID of the initial contact.
PreviousContactId (string) –
If this contact is not the first contact, this is the ID of the previous contact.
RelatedContactId (string) –
The contactId that is related to this contact.
InitiationMethod (string) –
Indicates how the contact was initiated.
Channel (string) –
How the contact reached your contact center.
NextToken (string) –
If there are additional results, this is the token for the next set of results.
Exceptions
Connect.Client.exceptions.InternalServiceException
Connect.Client.exceptions.InvalidRequestException
Connect.Client.exceptions.InvalidParameterException
Connect.Client.exceptions.ResourceNotFoundException
Connect.Client.exceptions.ThrottlingException