ConnectCases / Client / get_case_audit_events

get_case_audit_events

ConnectCases.Client.get_case_audit_events(**kwargs)

Returns the audit history about a specific case if it exists.

See also: AWS API Documentation

Request Syntax

response = client.get_case_audit_events(
    caseId='string',
    domainId='string',
    maxResults=123,
    nextToken='string'
)

Parameters:

• caseId (string) –

  [REQUIRED]

  A unique identifier of the case.

• domainId (string) –

  [REQUIRED]

  The unique identifier of the Cases domain.

• maxResults (integer) – The maximum number of audit events to return. When no value is provided, 25 is the default.

• nextToken (string) – The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

Return type:

dict

Returns:

Response Syntax

{
    'nextToken': 'string',
    'auditEvents': [
        {
            'eventId': 'string',
            'type': 'Case.Created'|'Case.Updated'|'RelatedItem.Created',
            'relatedItemType': 'Contact'|'Comment'|'File'|'Sla'|'ConnectCase'|'Custom',
            'performedTime': datetime(2015, 1, 1),
            'fields': [
                {
                    'eventFieldId': 'string',
                    'oldValue': {
                        'stringValue': 'string',
                        'doubleValue': 123.0,
                        'booleanValue': True|False,
                        'emptyValue': {},
                        'userArnValue': 'string'
                    },
                    'newValue': {
                        'stringValue': 'string',
                        'doubleValue': 123.0,
                        'booleanValue': True|False,
                        'emptyValue': {},
                        'userArnValue': 'string'
                    }
                },
            ],
            'performedBy': {
                'user': {
                    'userArn': 'string',
                    'customEntity': 'string'
                },
                'iamPrincipalArn': 'string'
            }
        },
    ]
}

Response Structure

• (dict) –

  • nextToken (string) –

    The token for the next set of results. This is null if there are no more results to return.

  • auditEvents (list) –

    A list of case audits where each represents a particular edit of the case.

    • (dict) –

      Represents the content of a particular audit event.

      • eventId (string) –

        Unique identifier of a case audit history event.

      • type (string) –

        The Type of an audit history event.

      • relatedItemType (string) –

        The Type of the related item.

      • performedTime (datetime) –

        Time at which an Audit History event took place.

      • fields (list) –

        A list of Case Audit History event fields.

        • (dict) –

          Fields for audit event.

          • eventFieldId (string) –

            Unique identifier of field in an Audit History entry.

          • oldValue (dict) –

            Union of potential field value types.

            Note

            This is a Tagged Union structure. Only one of the following top level keys will be set: stringValue, doubleValue, booleanValue, emptyValue, userArnValue. If a client receives an unknown member it will set SDK_UNKNOWN_MEMBER as the top level key, which maps to the name or tag of the unknown member. The structure of SDK_UNKNOWN_MEMBER is as follows:

            'SDK_UNKNOWN_MEMBER': {'name': 'UnknownMemberName'}
            

            • stringValue (string) –

              Can be either null, or have a String value type. Only one value can be provided.

            • doubleValue (float) –

              Can be either null, or have a Double value type. Only one value can be provided.

            • booleanValue (boolean) –

              Can be either null, or have a Boolean value type. Only one value can be provided.

            • emptyValue (dict) –

              An empty value. You cannot set EmptyFieldValue on a field that is required on a case template.

              This structure will never have any data members. It signifies an empty value on a case field.

            • userArnValue (string) –

              Can be either null, or have a String value type formatted as an ARN. Only one value can be provided.

          • newValue (dict) –

            Union of potential field value types.

            Note

            This is a Tagged Union structure. Only one of the following top level keys will be set: stringValue, doubleValue, booleanValue, emptyValue, userArnValue. If a client receives an unknown member it will set SDK_UNKNOWN_MEMBER as the top level key, which maps to the name or tag of the unknown member. The structure of SDK_UNKNOWN_MEMBER is as follows:

            'SDK_UNKNOWN_MEMBER': {'name': 'UnknownMemberName'}
            

            • stringValue (string) –

              Can be either null, or have a String value type. Only one value can be provided.

            • doubleValue (float) –

              Can be either null, or have a Double value type. Only one value can be provided.

            • booleanValue (boolean) –

              Can be either null, or have a Boolean value type. Only one value can be provided.

            • emptyValue (dict) –

              An empty value. You cannot set EmptyFieldValue on a field that is required on a case template.

              This structure will never have any data members. It signifies an empty value on a case field.

            • userArnValue (string) –

              Can be either null, or have a String value type formatted as an ARN. Only one value can be provided.

      • performedBy (dict) –

        Information of the user which performed the audit.

        • user (dict) –

          Represents the entity that performed the action.

          Note

          This is a Tagged Union structure. Only one of the following top level keys will be set: userArn, customEntity. If a client receives an unknown member it will set SDK_UNKNOWN_MEMBER as the top level key, which maps to the name or tag of the unknown member. The structure of SDK_UNKNOWN_MEMBER is as follows:

          'SDK_UNKNOWN_MEMBER': {'name': 'UnknownMemberName'}
          

          • userArn (string) –

            Represents the Amazon Connect ARN of the user.

          • customEntity (string) –

            Any provided entity.

        • iamPrincipalArn (string) –

          Unique identifier of an IAM role.

Exceptions

• ConnectCases.Client.exceptions.InternalServerException

• ConnectCases.Client.exceptions.ResourceNotFoundException

• ConnectCases.Client.exceptions.ValidationException

• ConnectCases.Client.exceptions.ThrottlingException

• ConnectCases.Client.exceptions.AccessDeniedException